Customer care

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Questions about your order, sizing or a return? Write to us and you'll get a real answer from our team.

We usually reply within 24 hours

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Mon–Sat, 8:00–18:00 (CET)

When will my order arrive?

Most orders arrive in around 9 days. You'll get a tracking link as soon as your order ships.

How do returns work?

Start your return in our return portal: a few clicks, no emails needed. You can return within 14 days of delivery.

Which size should I choose?

Our pieces fit true to size. Between two sizes? Choose the smaller one for a snatched fit, the larger one for layering.

Which payment methods can I use?

Apple Pay, Google Pay, PayPal, Klarna and all major cards. Every payment is encrypted and secure.